Effective date: 1 July 2025
Website: https://allactivewear.au/
This Privacy Policy explains how we collect, use, disclose, and protect personal information on our enquiry‑only B2B website for Australian businesses seeking OEM/ODM, custom and wholesale activewear/sportswear services.
Note for Australian businesses: This site has no registration, login, or online checkout. We only collect what’s needed to respond to your enquiries, provide quotes/samples, and operate the site securely.
1) Who We Are
- Controller: MAES Group Co., Ltd. (also called MaiShi Group)
- Australian correspondence address (mail only): Unit 450, 29–31 Porter Street, Ryde, New South Wales 2112, Australia
- China factory address: No. 2 Zhining Road, Maqiao Industry Zone, Haining City, Zhejiang Province, 314419, China. This location is our principal place of manufacturing and operations for activewear.
- Privacy contact: info@allactivewear.au
We are a China‑based OEM/ODM activewear manufacturer serving Australian B2B clients via our .au website. We handle personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
2) What We Collect
Because there’s no registration, login, or checkout, we typically collect:
- Contact and business details: name, role, company, ABN (if provided), work email, phone, state/region.
- Enquiry details: product specifications/interests, custom requirements, addresses for samples/quotes, and your communications with us.
- Usage data: IP address, device/browser type, pages viewed, timestamps, referral URLs, and coarse location derived from IP.
- Cookies/tags: essential cookies; analytics and advertising cookies only with your consent (see Cookies).
We do not intentionally collect sensitive information (e.g., health, biometric) or children’s data. Please avoid submitting such information.
3) How We Use Your Information
We use personal information to:
- Respond to enquiries and provide quotes, pricing, and lead times, and arrange samples on request.
- Manage customer/supplier relationships and records (CRM).
- Arrange logistics for samples/orders when you ask us to fulfil.
- Improve our website and security (analytics, debugging, fraud prevention, and service quality).
- Send service messages and, where permitted, marketing updates about products, capabilities, and promotions. You can opt out anytime.
We handle personal information for purposes you’d reasonably expect in a B2B context and in line with the APPs.
4) Cookies and Preferences
- Essential cookies operate for security, load balancing, and core site functions.
- Analytics and advertising cookies run only with your consent.
- Manage choices anytime via the cookie banner or a “Cookie preferences” link in the footer.
- You can also clear or block cookies via your browser settings. Certain features may rely on essential cookies.
5) Sharing Your Information
We do not sell personal information. We may share limited data with trusted providers solely to operate our business, including:
- Hosting/CDN, security, and DDoS/WAF protection
- Email and communications platforms
- CRM, analytics, and advertising vendors
- Courier/forwarding and logistics partners for samples/shipments
- Professional advisers (e.g., legal/accounting) where necessary
Providers act under confidentiality and data‑protection commitments. We disclose only what’s necessary to deliver their services.
6) International Transfers
Your information may be stored or processed in China and other countries where our providers operate. Where we disclose personal information overseas, we take reasonable steps to ensure the recipient handles it consistently with the APPs, including contractual safeguards and security controls. We use encryption in transit and apply access controls.
7) Retention
- Enquiries and leads: typically retained for 24–36 months from your last interaction.
- Customer and order records: kept as required by law and tax rules.
- Analytics: retained per platform settings and your consent choices.
When information is no longer needed for the purposes collected, we take reasonable steps to delete or de‑identify it.
8) Your Rights in Australia
Under the Privacy Act 1988 (Cth), you can:
- Access the personal information we hold about you.
- Request correction of inaccurate or incomplete information.
- Opt out of direct marketing at any time.
To exercise your rights, email info@allactivewear.au. We may request reasonable proof of identity. If you have concerns, you can contact the Office of the Australian Information Commissioner (OAIC): https://www.oaic.gov.au/privacy/privacy-complaints
9) Security
We use technical and organisational measures such as TLS encryption in transit, access controls and least‑privilege practices, network protection (e.g., WAF/CDN), logging and monitoring, periodic reviews, and staff confidentiality obligations. No method is 100% secure, but we work to protect your information.
10) Third‑Party Links
Our site may link to other websites. Their privacy practices are their own; please review their policies.
11) Children
Our services target business users. We do not knowingly collect personal information from individuals under 18. If you believe a minor has provided information, please contact us so we can delete it.
12) Changes to This Policy
We may update this policy from time to time. Material changes will be shown by updating the Effective date and, where appropriate, posting a notice on the site. Continued use of the site after changes indicates acceptance.
13) Contact
- Email:
info@allactivewear.au - Postal (Australia): Unit 450, 29–31 Porter Street, Ryde, New South Wales 2112, Australia
- Postal (China): MAES Group Co., Ltd., No. 2 Zhining Road, Maqiao Industry Zone, Haining City, Zhejiang Province, 314419, China
One‑line summary for busy readers
We collect basic business contact details to respond to your enquiries, use cookies with your consent, may process data overseas with safeguards, and you can access or correct your information anytime by emailing info@allactivewear.au.